Delivery & returns
Standard - We have a flat-rate of $9.95 shipping for non bulky packages Australia wide.
Express up to 3kg - $15.00
Please allow up to 2-4 business days for your order to be dispatched and for tracking information to be sent. The tracking information will be sent to the email address you supplied at the checkout. All items unless specified otherwise are in stock and ready to ship.
During peak periods (sales, holidays, restocks and new releases) please allow upto 5-8 Business days for your order to be dispatched.
Please take into consideration the cost of international shipping. What we charge is the cost that the courier or postage service charges us, we try our best to keep prices for shipping as low as possible.
All quality is checked prior to shipping goods therefore we do not accept refunds. Once we have sent items via post Over The Wooden Rainbow can not be held accountable for broken, damaged or lost packages.
We do not offer refunds for change of mind on preorders. We make it very clear when an item is for preorder and so do not take responsibility if you have ordered a preorder item unknowingly. Please be sure to read product descriptions and titles.